General FAQs
What is a GPS tracking service ?
A GPS tracking service uses Global Positioning System (GPS) technology to monitor and report the real-time location of vehicles, assets, or individuals.
How does GPS tracking work ?
A GPS tracker receives signals from satellites to determine its location. It then sends that data via cellular or satellite networks to a centralized server, accessible through a web platform or mobile app.
Who can benefit from GPS tracking ?
Businesses (fleet management, logistics, delivery), parents (child tracking), individuals (vehicle security), and asset managers can all benefit from GPS tracking services.
Is GPS tracking legal ?
Yes, GPS tracking is legal as long as you own the vehicle or have the permission of the person being tracked. Laws vary by country.
Is real-time tracking available ?
Yes. Most GPS tracking services offer real-time tracking with updates every few seconds to minutes, depending on the device and plan.
Will my GPS tracking data be secure ?
Reputable services use encryption and secure servers to protect your data from unauthorized access.
Can someone else track my vehicle without my permission ?
No. Without access to your tracking account and credentials, third parties cannot access your data.
What happens if someone tampers with the tracker ?
Some trackers come with tamper alerts or vibration alarms that notify you instantly of any unauthorized interference.
Privacy & Security FAQs
Vehicle Tracking FAQs
What can I track with a GPS tracker ?
You can track location, speed, routes, stops, engine status, fuel usage, and more, depending on the tracker model.
Can I track multiple vehicles at once ?
Yes. Most services support fleet tracking where multiple vehicles are monitored from one dashboard.
Will GPS tracking drain my car battery ?
Most GPS trackers are designed to consume minimal power and can be wired to the ignition or have backup batteries.
Can I get driving reports or trip history ?
Yes. Detailed reports on daily trips, idle time, speeding, and route history are usually available through the platform.
Do I need a mobile app to use GPS tracking ?
Most GPS services offer mobile apps for Android and iOS, but you can also use a web browser.
Does it work internationally ?
Many GPS trackers work globally, but cellular coverage and compatibility must be checked for each region.
Can I receive alerts from the tracker ?
Yes. You can receive alerts for speeding, geofence violations, unauthorized movement, ignition on/off, and more.
Can the tracker work when the car is off ?
Yes. Many trackers have internal batteries or stay connected to the car battery, allowing location updates even when parked.
Usage & Features FAQs
Installation & Maintenance
FAQs
Is installation difficult ?
Some trackers are plug-and-play (OBD port), while others require professional installation. Instructions are typically easy to follow.
What is the difference between wired and wireless GPS trackers ?
- Wired: Installed directly into the vehicle’s electrical system.
- Wireless: Battery-powered and portable.
Do I need to maintain the GPS tracker ?
Generally minimal. Just ensure it stays powered and the SIM/data plan is active.
How long does a GPS tracker battery last ?
Depending on usage and model, battery life can range from a few days to several weeks or months.
Can I access the GPS tracking platform 24/7 ?
Yes. Most platforms are cloud-based and available anytime via app or web.
What if the GPS signal is lost ?
Trackers often store data and upload it once the signal is restored. Some use cellular triangulation as a backup.
Can I share my vehicle location with someone else ?
Yes. Many apps allow you to share real-time location via a secure link.
What is geofencing ?
Geofencing allows you to set virtual boundaries. If the vehicle enters or exits these zones, you’ll get an instant alert.
Will the GPS tracker work in tunnels or parking garages ?
GPS signal may be weak in underground areas, but the tracker can resume updates once it regains signal.
Can I install a tracker on a motorbike, boat, or asset ?
Yes. There are different models suitable for bikes, boats, containers, and personal belongings.
What support is available ?
Most companies offer email, phone, or live chat support, along with user manuals and tutorials.